The brief:
We had a complex and emotive change programme to deliver across the business. Having previously worked with Spark consultants we had complete trust in them to deliver the project brilliantly.
The delivery
Working in partnership with David, he quickly established our needs to land the change well, so the team understood our plans clearly, along with the reasons why it was happening.
He listened to our brief and succeeded in “getting” the business (including politics, context and different audiences) and helped to make everyone feel comfortable in the key messages and how to land them.
The results
The change landed well with all impacted teams understanding and accepting the changes to the business. This was backed up through engagement survey results and anecdotal feedback from over 1500 people impacted by the change.
Why Spark Consultants?
David really picks up on the business needs and nuances quickly. He listens and doesn’t just come with his own view. He takes time to understand and will constantly refine after feedback, there’s never an ‘I’m the expert’ attitude or ‘I know better’. He’s great at collaborating.
David is emotionally intelligent, he manages stakeholders brilliantly and creates great relationships, even with those who are the most challenging.
David is professional and brings calmness to any situation, but also has a way of making the environment fun to work in, he is a pleasure to work with.
He is an asset to any business, both times he worked with us, our stakeholders didn’t want him to leave, I’d have no hesitation in recommending him.
